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Harassing Phone Calls From Conn’s HomePlus


Our firm has recently been investigating potential violations of the TCPA by Conn’s Furniture Store and Conn’s Home Plus through the use of repeated telephone calls. Conn’s is a home store selling electronics, furniture, and other home goods that regularly provides individuals with credit through their own store application process. If a person falls behind on making their monthly payments, Conn’s may utilize repeated harassing telephone calls using an automatic telephone dialing system, or a robo-dialer. These robo-dialers allows companies like Conn’s HomePlus to repeatedly call cellphones numerous times per day.

The Telephone Consumer Protection Act (“TCPA”) was enacted by Congress to protect individuals from receiving harassing robo-dialed telephone calls to their cellphones. Essentially, the TCPA prohibits companies from calling consumers’ cellular telephones using an automatic telephone dialing system without “prior express consent.”

To obtain furniture with Conn’s on credit, most customers are required to sign credit applications and credit contracts. These contracts give Conn’s permission to contact its customers on their cellular telephones using their auto-dialer system. However, the TCPA allows individuals to revoke consent and request Conn’s to stop calling their cellphone. Any calls made by an auto-dialer after a person tells Conn’s to “stop calling” could result in hefty statutory penalties ranging from $500 to $1,500 per call.

If Conn’s furniture store is harassing you with repeated telephone calls, please call our firm for help. The TCPA attorneys with Maginnis Law, PLLC can be reached at 919.526.0450, at info@maginnislaw.com or through our contact page. We represent individuals harassed by Conn’s HomePlus throughout North Carolina and across the country. Our firm offers free consultations and accepts TCPA cases on a contingency basis meaning you do not pay attorneys’ fees unless we obtain a settlement or verdict on your behalf. If you are having issues with other companies besides Conn’s, take our free two minute survey to see if we are investigating some of your other issues on behalf of consumers like yourself.

 

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