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Important Information About Caliber Home Loans Class Action Settlement

Caliber Home Loans is a large non-bank mortgage servicer based in Texas with a nationwide portfolio. They have North Carolina branch offices in Charlotte, Durham, Greensboro, High Point, Kernersville, Raleigh, and Wilmington. Like a lot of non-bank mortgage servicers we deal with, Caliber seems to acquire “at-risk” loan portfolios, meaning that they often have acquired your loan after you were in default. In 2015, a national class action lawsuit was filed in the United States District Court for the Southern District of Indiana against Caliber Home Loans, Ashak et al. v. Caliber Home Loans. The lawsuit alleged that Caliber was calling people on their cell phones without their prior express consent. These robodials were alleged to violate the federal Telephone Consumer Protection Act If you were receiving robo-calls on your cell phone from Caliber Home Loans when you’ve never done business with them, or asked them not to call you, you would have a potential claim against Caliber. Those claims may be resolved through a nation-wide Caliber Home Loans class action settlement if you do not move quickly.

Caliber agreed to pay $2,895,000 as part of the class action settlement, which sounds big, but it is expected to only provide $70-$100 per claim to each claimant. Under the Telephone Consumer Protection Act, if you were receiving unwanted calls to your cell phone, you would be entitled to $500 per call. As you can see, you may want to opt out of your class action settlement and pursue a claim on your own with a North Carolina TCPA attorney. For more information on the Telephone Consumer Protection Act, click here.

However, the class action lawyers are seeking to race this settlement forward. You only have until April 24, 2017 to opt out of the class action. You need to send a letter to Caliber Home Loans with the following statement “I request to be excluded from the settlement in the Caliber Home Loans action.” You can get information on the address that you need to mail here or you can contact our law firm and we can assist you.

If you have had issues with Caliber Home Loans, contact our firm at 919.526.0450, send us an email at or submit an inquiry through our contact page. You only have until April 24, 2017 to opt out of the TCPA class-action, but you may have had issues with Caliber through a bankruptcy, through reports on your credit, or other abusive attempts to collect debt. We are happy to talk with you at no cost to you to see if we can help.